Delivery is charged at £6.95 for all orders, unless you are local to either of our addresses you are welcome to collect as long as your order is placed by telephone!!!
Delivery
Goods charged by credit card are usually despatched within 5 working days subject to availability.
Delivery will always be made to the address provided by you. Once goods have been delivered to you or your nominated address, Hampshire Tack will not be liable for their subsequent loss or damage. If your order has not been received within 5 working days of the dispatch email notice, please first contact your local Post Office and sorting office as these are the places our undelivered parcels are usually taken. You should also receive a ‘failed delivery’ card through your letterbox stating time/date the delivery was attempted. Any customer who fails to act on a ‘failed delivery’ card and the item is subsequently returned to Hampshire Tack (you usually have 5 working days to act on the failed delivery) and will be asked to pay the cost of re-shipping the item back out to you. If you do not receive the parcel or a failed delivery card within 5 working days you should contact us by replying to the dispatch email.
In the unlikely event of an item being out of stock and taking longer than 30 days to deliver you will be notified via email and offered a full refund if you choose to cancel your order.
